Frequently Asked Questions

We support 50+ major banks including SBI, HDFC, ICICI, Axis, Kotak, PNB, Canara, Bank of Baroda, Union Bank, IndusInd, IDFC First, Yes Bank, and many more. Our system uses advanced AI to detect and parse statements from various banks automatically. If your bank is not listed, our universal parser can handle most standard bank statement formats.

Simply upload your bank statement PDF, and our AI-powered system will: 1. Automatically detect your bank 2. Extract all transaction data with high accuracy 3. Parse dates, descriptions, amounts, and balances 4. Generate a clean Excel or CSV file 5. Provide instant download The entire process typically takes less than 30 seconds!

Our AI-powered converter achieves over 99% accuracy for supported banks. If you encounter any issues: 1. Check if your bank is in our supported list 2. Ensure the PDF is not corrupted or scanned (we work best with digital PDFs) 3. Contact our support team with the issue details 4. We offer a 100% satisfaction guarantee - if we cannot convert your statement accurately, you will not be charged We continuously improve our parsers based on user feedback.

We accept PDF files as input and provide output in both Excel (.xlsx) and CSV (.csv) formats. You can choose your preferred format during the download process. Our converter handles password-protected PDFs and multi-page statements seamlessly.

Yes! Our system can handle password-protected bank statement PDFs. During the upload process, if your PDF is password-protected, you will be prompted to enter the password. The password is used only to unlock the PDF for conversion and is not stored anywhere in our system.

Currently, our system processes one statement at a time to ensure maximum accuracy and speed. However, with our Pro and Business plans, you can quickly process multiple statements in succession. We are working on a bulk upload feature that will be available soon for Business and Enterprise customers.

Absolutely! We take security very seriously: • All data is transmitted over encrypted HTTPS connections • Files are processed in secure, isolated environments • Your uploaded PDFs and generated files are automatically deleted after 24 hours • We never store or share your financial information • Our system is compliant with industry-standard security practices • We do not require you to share your bank passwords or credentials

For security and privacy, all uploaded PDFs and generated Excel/CSV files are automatically deleted from our servers after 24 hours. We recommend downloading your converted files immediately. If you need to access them later, you can re-upload and convert the PDF again (this will count as a new conversion).

We offer flexible pricing plans to suit your needs: • Free Plan: 5 conversions per month, perfect for personal use • Pro Plan: 100 conversions per month at $9.99/month • Business Plan: 500 conversions per month at $29.99/month • Enterprise: Unlimited conversions with custom pricing All plans include access to all supported banks and both Excel and CSV output formats.

Yes, we offer a 30-day money-back guarantee on all paid plans. If you are not satisfied with our service for any reason within the first 30 days, contact our support team and we will process a full refund, no questions asked. Individual conversion credits are non-refundable, but unused credits roll over to the next month on annual plans.